Mid-Columbia Medical Center (MCMC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MCMC does not exclude people or treat them differently because of race, color, sex, age, national origin, disability, religion, gender identity, sexual orientation, or inability to pay.

MCMC:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, please ask one of our employees for assistance.

If you believe that MCMC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our 1557 Coordinator at:

Quality Resources

Mid-Columbia Medical Center
Phone: (541)296-7285,
Address:1700 E 19th St The Dalles, OR 97058
Fax: 541-296-7420
Email: Qualityresources@mcmc.net

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC, 20201
1-800-368-1019 or 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Statement of Non-Discrimination & Language Assistance Services